Pravilnik o zasebnosti
Privacy Policy
Last updated: March 9, 2026
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Home Serenity.
This website is operated by:
Ruby Rise Ltd
Dept 5394, 196 High Road
Wood Green
London, United Kingdom
N22 8HH
Email: support@home-serenity.com
1. Personal Information We Collect
When you visit the website, we automatically collect certain information about your device, including:
- IP address
- web browser
- time zone
- device information
- cookies installed on your device
Additionally, as you browse the site we collect information about:
- pages or products viewed
- referring websites or search terms
- interactions with the website
This information is referred to as Device Information.
When you place an order, we collect:
- name
- billing address
- shipping address
- email address
- phone number
- payment information
This information is referred to as Order Information.
2. How We Use Your Information
We use the information collected to:
- process and fulfill orders
- provide order confirmations and invoices
- arrange shipping and delivery
- communicate with customers
- prevent fraud and security risks
- improve our website and services
We may also use this information to personalize the customer experience and analyze website performance.
3. Sharing Your Personal Information
We share your personal information with trusted third parties to help us operate our business.
These third parties may include:
- Shopify (our e-commerce platform)
- payment processing providers
- shipping carriers and logistics partners
- fraud detection and prevention services
- analytics providers
These service providers only receive the information necessary to perform their services.
We may also share information if required to comply with legal obligations or to protect our rights.
4. Cookies
Our website uses cookies and similar technologies to enhance user experience.
Cookies help us:
- remember user preferences
- analyze website traffic
- improve functionality
- deliver relevant marketing content
Users may disable cookies through their browser settings, although doing so may affect certain website features.
5. Data Retention
We retain order information for our records unless and until you request its deletion.
6. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, or misuse.
However, no method of data transmission over the internet is completely secure and we cannot guarantee absolute security.
7. GDPR Rights (European Users)
If you are a resident of the European Economic Area, you have the right to:
- access the personal data we hold about you
- request correction of inaccurate data
- request deletion of your personal data
- restrict or object to certain processing
- request data portability
To exercise these rights, please contact us at:
8. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence, including the United Kingdom, the United States, or other jurisdictions where our service providers operate.
By using our website, you consent to such transfers in accordance with this Privacy Policy.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
The most recent version will always be available on this page.
10. Contact
For more information about our privacy practices, or if you have questions, please contact us at: